The workflow engine applies authority rules to workflow tasks, maintaining routing integrity regardless of any permanent or temporary organizational changes.
StarGarden supports both formal authorities, applied to positions and roles and informal person to person delegations that ensure work tasks can be automatically re-routed to an individual on a case by case basis.
For example, when a manager takes leave they can informally delegate their authority for the duration of their absence and their workflow tasks will be automatically sent to the recipient of the delegation.