Business Process Management

Use the rules builder to define the business rules for your business processes including:

• task transition and notification
• task routing
• permissions
• user roles, and
• the elements used in building your authority rules.

The workflow engine applies authority rules to workflow tasks, maintaining routing integrity regardless of any permanent or temporary organizational changes. StarGarden supports both formal authorities, applied to positions and roles and informal person to person delegations that ensure work tasks can be automatically re-routed to an individual on a case by case basis. For example, when a manager takes leave they can informally delegate their authority for the duration of their absence and their workflow tasks will be automatically sent to the recipient of the delegation.

Workflows can wrap and maintain data in external and vendor supported databases without any interface or data conversion issues and easily augment these with StarGarden maintained virtual data structures, as required.