StarGarden FAQs

When looking into a new HR/payroll System, many questions come to mind. We have put together this list of commonly asked questions. If you don't see an answer to your question please do not hesitate to ask us. [email protected].

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The StarGarden system is a complete solution for all your HR/payroll requirements. Our advanced scheduling for the health industry is licensed separately.
StarGarden focuses on education, health, local government and unionized manufacturing. We operate most effectively in organizations with complex pay, benefit and accrual issues.
Vancouver, Canada with implementation consultants in the USA and remote locations including Australia and New Zealand.
We have over 80 sites using the StarGarden system in 4 countries (Canada, USA, Australia, and New Zealand).
StarGarden has been in business since 1983.
Supplements are installed on your system periodically as new features are added. You can expect one of these per year and these are safely installed by our people, usually in advance of year-end.
Interfaces are generally not an issue. We provide a standard interface to your General Ledger which generally requires no effort but can be easily customized to your requirements. We can also provide custom interfaces to time collection systems and IVRs as required. The interfaces needed for your organization would be assessed during the Assessment.
StarGarden has been in business for nearly 30 years and we have many large organizations that have trusted us to provide competent support. We are financially secure: there is no short-term or long-term debt in any of the companies. We have long-term commitment to our customers and employees. We also provide source code and a development environment at the customer site under license restrictions that empowers them to help themselves as well. 
Implementation projects vary in length but the StarGarden solution can be implemented in as little as two months.
Yes, the entire system is web-based with role-based security. What you open up to self-service on a role by role basis is entirely up to you.
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SUPERIOR SERVICE

StarGarden offers 24/7 support to our clients worldwide provided by our team of HCM and Payroll experts.